| Name of Surgical Unit |
W&H model # |
Indication |
Specific Comments | Price |
|---|---|---|---|---|
| Implantmed Clasic | SI-923 | Basic implant surgeries | This unit comes with a WI-75 non dismantable implant handpiece. | $4,910.00 |
| Implantmed Plus | SI-1015 | Advanced implant surgeries (immediate load) and dent alveolar oral changes. | This is a modular system. Osstell, Piezo modules can wireless foot control can be added to the basic unit any time. | $4,360.00 |
| Elcomed | SA-310 | Designed for oral surgeons, provides the highest torque for sectioning. | This unit plus S-16 or S-12 high speed oral surgery handpieces provide the highest performance for dentoalveolar surgeries. | $7,880.00 |
| Error | Description | Solution |
|---|---|---|
 |
Foot control not recognized | Connect foot control |
 |
Foot control error | Connect a functioning foot control or release the engaged button on the foot control |
 |
Motor not recognized | Connect motor |
 |
Motor error | Connect a functioning motor |
 |
Motor faulty | Connect a functioning motor |
 |
Shift buttons or PLUS / MINUS buttons activated when switching on the device | Release the activated button, switch off the device and restart |
 |
Electronics overheating. Safety shutdown | Switch off the device, allow to cool for at least 10 minutes, then restart |
 |
Electronices overloaded | Switch off the device and restart |
 |
Call service centre | Switch off the device and restart. If the error message appears again, contact an authorized W&H service partner. |
| Error no. | Description | Solution |
|---|---|---|
| 00 | Electronics overheated – safety shutdown | Switch off device, allow device to cool for at least 10 minutes, re-start |
| 01 | Electronics overloaded | Switch off device, allow device to cool for at least 10 minutes, re-start |
| 02 | Voltage too high | Switch off device, check voltage, re-start |
| 07 | Initialization error | Switch off device, re-start, do not actuate foot control and display when switching on |
| 09 | Foot control error | Switch off device, check plug contacts of foot control, re-start |
| 19 | Running time limiter | Switch off device and re-start |
| 99 | System failure | Switch off device, allow device to cool for at least 10 minutes, re-start |
 |
Motor plug-in connection | Switch off device, check plug contacts, re-start |
| Icon | Description | Solution |
|---|---|---|
 |
WARNING FOOT CONTROL | > Check plug contacts of foot control > Check the plug contacts of the dongle |
 |
WARNING MOTOR | > Check the plug contacts of the motor > Allow motor to cool for at least 10 minutes |
 |
WARNING STORAGE DEVICE > Insufficient memory available > Unknown file system > The write protection is active > Unknown storage device |
> Plug in a USB stick with sufficient memory |
 |
WARNING OVERHEATING | > Switch off the control unit > Allow the control unit to cool for at least 10 minutes > Switch on the control unit |
 |
WARNING TIME-OUT | > Release the pedal (grey) on the foot control > Allow motor to cool for at least 10 minutes |
 |
SYSTEM ERROR | > Switch the control unit off and back on again > If the error message appears again, contact an authorized W&H service partner immediately. |
| SYSTEM NOT PAIRED | > System is not paired with the gateway. > Please wait and if it occurs repeatedly contact an authorised service partner. |
|
 |
WARNING OSSTELL | > Remove the ISQ module and then assembly or > Connect probe > Remove probe from a source of electromagnetic interference > Maintain a distance between the probe and the SmartPeg (3-5 mm) or > Switch the control unit off and back on again |
| WARNING Wi-Fi CONNECTION | > Press the ioDent® Wi-Fi dongle symbol > Attempt to establish a connection with the Wi-Fi gateway again. |
|
| WARNING CONNECTION | > Press the ioDent® Wi-Fi dongle symbol > Attempt to establish a connection with the ioDent® platform again. |
|
 |
WARNING DATA RECEPTION | > Restart the data transfer on the ioDent® platform. |
 |
WARNING TIME SYNCHRONISATION | > Restart the gateway > Insert the ioDent® Wi-Fi dongle again |
 |
WARNING SYSTEM MONITORING | > Release the pedal (grey) on the foot control and press it again. > If the error occurs again, restart the device. |
 |
WARNING IMPLANT DOCUMENTATION | > Maximum number of implants (8) for the active documentation has been reached. |
 |
WARNING DOCUMENTATION ACTIVE | > Finish the current documentation on the device before starting a new one. |
 |
WARNING SOFTWARE UPDATE FAILED | > Check the update files and copy the data to the USB stick again. > Insert the USB stick again. Restart the update. |
Managed by Global Dental Shop, an Authorized Specialty Dealer of W&H.
