Irrigation fluid is leaking when is connected to the handpiece.
a) Make sure you are using authentic irrigation tubing manufactured by W&H.
b) Check if the tube in the pump arm is inserted properly (not twisted) in the pump wheel area.
c) Make sure that the pump cover is completely closed.
d) Try a new tube, if it is still leaking, send the unit for service.
There is no rotation in cable motor and handpiece
If there is a "error message" on the display refers to below error message table for the solution.
If no error message:
1) Remove the handpiece from the cable motor and try again, if the cable motor works and you
see the rotation , the handpiece’s gears are jammed and it needs to be serviced.
2) If cable motor does not rotate without handpiece, send the console and cable motor for
service.